How to Fix ‘Airdrop Not Working’ Issue on Mac

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One of the most convenient features for Apple users is Air Drop, which allows you to send media, links, and documents via Bluetooth or Wi-Fi to devices within a certain range. Most newer Apple devices already have this feature, however it can get tricky for no particular reason. When Air Drop isn’t working properly, try these troubleshooting techniques.

Air Drop is a handy way to transfer files and photos from Mac to iPhone, iPhone to Mac, iPhone to iPad, etc. But it doesn’t always work. In this article, we will look at some reasons why you might have problems with Air Drop, explain some of the best solutions for Airdrop problems, and make suggestions for ways to transfer files from one device to another if Air Drop does not. I work for you

What devices are compatible with AirDrop?

Older model devices are not compatible with AirDrop. Even if one device (like your iPhone) is supported, the other devices (like your Mac) must be, too. Here is a list of all AirDrop compatible devices.

AirDrop between Mac and iPhone or iPad:

  • Mac 2012 or later (except Mac Pro mid-2012) with OS X Yosemite or later
  • iPhone, iPad, or iPod touch with iOS 7 or later.

AirDrop between Macs (both computers must be at least):

  • MacBook Pro introduced late 2008 or later, excluding MacBook Pro (17-inch, Late 2008)
  • MacBook Air introduced in late 2010 or later
  • MacBook introduced in late 2008 or later, excluding white MacBook (late 2008)
  • iMac introduced in early 2009 or later
  • Mac mini introduced in mid-2010 or later
  • Mac Pro introduced in early 2009 (model with AirPort Extreme card) or mid 2010
  • iMac Pro (all models)

Adjust AirDrop Settings

AirDrop has three levels: Off, Contacts Only, and All. Only Contacts is the most complex of the three as you have to verify who knows who. If you’re in a rush, you can switch to Everyone and try again. You can also turn it off and on again.

  • Launch Settings from your home screen
  • Tap General
  • Tap AirDrop.
  • Touch the option you want

If you’re trying to use AirDrop from an iPhone, iPod touch, or iPad on your Mac, but your Mac isn’t showing up, here’s something else to try:

  • Launch Finder on your Mac.
  • Click AirDrop in the sidebar.

You can also toggle between Everyone, Contacts, and Nobody directly from there, as described in the previous step. That also puts your Mac in an AirDrop ready state and can aid in detection. If not, keep reading!

Toggle radios

If toggling AirDrop itself doesn’t get things going, you can scale to radios. You need Wi-Fi and Bluetooth for AirDrop to work properly, so try turning them off and then on again to get started.

How to turn Wi-Fi on and off on iPhone or iPad

  • Launch Settings from your home screen.
  • Touch Wi-Fi.
  • Tap the Wi-Fi on / off switch twice. Once to turn it off and once to turn it back on.

How to turn Bluetooth on and off on iPhone or iPad

  • Launch Settings from your home screen.
  • Touch Bluetooth.
  • Tap the Bluetooth on / off switch twice. Once to turn it off and once to turn it back on.

How to turn Wi-Fi on and off on Mac

  • Click on the Wi-Fi symbol in the menu bar.
  • Click Disable Wi-Fi.
  • Click the Wi-Fi symbol in the menu bar again.
  • Click Enable Wi-Fi.

How to turn Wi-Fi on and off on Mac

  • Click on the ** Bluetooth * symbol on the menu bar.
  • Click Disable Bluetooth.
  • Click the Bluetooth symbol in the menu bar again.
  • Click Activate Bluetooth.

Alternatively, you can activate airplane mode and then turn it off to toggle all radios at once.

Full reset

The next thing to try is a hard reset. Make all the “restart Windows” jokes you want, but it’s cliché for a reason!

For iPad (except iPad Pro 2018) and older iPhones with mechanical home buttons (iPhone 6s and earlier):

  • Press and hold the on / off button on the right side (iPhone 6s or iPhone 6) or on top (all other iPhones, iPods, and iPads) of your device.
  • While continuing to hold down the on / off button, press and hold the home button on the front of your iPhone, iPod touch, or iPad.
  • Hold down both buttons while the screen turns off and hold them until the screen turns back on and displays the Apple logo.

For iPhone 7:

  • Press and hold the on / off button on the right side
  • While continuing to hold the on / off button, press and hold the volume down button on the left side of your iPhone.
  • Hold down both buttons while the screen turns off and hold them until the screen turns back on and displays the Apple logo.

For iPhone 8, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, and iPad Pro (2018):

  • Click and quickly release the Volume Up button.
  • Click and quickly release the volume down button.
  • Press and hold the sleep / wake button.
  • Press and hold the side button even after the Power off screen appears. (iOS 11.2 and later).

On Mac:

Click on the Apple icon  at the far left of the menu bar. Click Restart.

Final words: How to Fix ‘Airdrop Not Working’ Issue on Mac

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